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1 Temporary Trustpilot job in Manchester + 20 miles
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We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us.
We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us.
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As a Compliance Officer, you will support the Head of Risk and Conduct in delivering the Compliance Monitoring Programme across our client's insurance business. Your role will involve undertaking comprehensive compliance assurance reviews, ensuring adherence to regulatory standards and contributing to effective risk management and continuous improvement throughout the Collective. * Maintain an up-to-date understanding of insurance regulations and compliance guidance, applying this knowledge to enforce robust standards and processes. * Support the preparation and submission of regulatory returns, ensuring data accuracy and compliance with FCA requirements. * Collaborate with the wider compliance function to ensure coordinated compliance services throughout the business. Salary: Competitive - Location: Hybrid working - Lakeside, Cheadle and working from home
As a Compliance Officer, you will support the Head of Risk and Conduct in delivering the Compliance Monitoring Programme across our client's insurance business. Your role will involve undertaking comprehensive compliance assurance reviews, ensuring adherence to regulatory standards and contributing to effective risk management and continuous improvement throughout the Collective. * Maintain an up-to-date understanding of insurance regulations and compliance guidance, applying this knowledge to enforce robust standards and processes. * Support the preparation and submission of regulatory returns, ensuring data accuracy and compliance with FCA requirements. * Collaborate with the wider compliance function to ensure coordinated compliance services throughout the business. Salary: Competitive - Location: Hybrid working - Lakeside, Cheadle and working from home
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We're on the lookout for a Compliance Assistant to join a friendly Altrincham-based team. Keywords: Compliance, admin, assistant, administration * To support the Compliance Department with administrative duties taking responsibility for all contracts processing and emails received, including updating / logging data on our system * A background within administration or compliance Altrincham £27,500 per annum (Full time, permanent salary) Temporary - Ongoing support - Monday - Friday (Office based) If you've got an eye for detail, a knack for explaining complex topics simply, and a passion for helping people navigate personal tax, this role could be your perfect fit. * Handle queries with clarity, care, and professionalism. * Work closely with internal teams to gather accurate info and ensure smooth processes. * Keep shared inboxes tidy and responses prompt. * Immediately available
We're on the lookout for a Compliance Assistant to join a friendly Altrincham-based team. Keywords: Compliance, admin, assistant, administration * To support the Compliance Department with administrative duties taking responsibility for all contracts processing and emails received, including updating / logging data on our system * A background within administration or compliance Altrincham £27,500 per annum (Full time, permanent salary) Temporary - Ongoing support - Monday - Friday (Office based) If you've got an eye for detail, a knack for explaining complex topics simply, and a passion for helping people navigate personal tax, this role could be your perfect fit. * Handle queries with clarity, care, and professionalism. * Work closely with internal teams to gather accurate info and ensure smooth processes. * Keep shared inboxes tidy and responses prompt. * Immediately available
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Were recruiting for an experienced Pensions Officer to lead the pensions function for a respected national organisation. This role is perfect for someone who can simplify complex pension matters, influence policy, and support individuals with clear, compassionate guidance. * Lead on pensions policy, research and legislative updates. * Provide guidance on pension changes, retirement options and scheme disputes. * Lead pensions awareness campaigns and manage online learning content. * Line-manage a Pension Administrator and support wider departmental work. * Strong knowledge of workplace and state pensions. Permanent Job - Full-time fully office based role - Salford £52,000 - Free car parking * Advise on Defined Benefit and Defined Contribution schemes. * Produce reports, briefings and training materials. * Represent the organisation at meetings and conferences.
Were recruiting for an experienced Pensions Officer to lead the pensions function for a respected national organisation. This role is perfect for someone who can simplify complex pension matters, influence policy, and support individuals with clear, compassionate guidance. * Lead on pensions policy, research and legislative updates. * Provide guidance on pension changes, retirement options and scheme disputes. * Lead pensions awareness campaigns and manage online learning content. * Line-manage a Pension Administrator and support wider departmental work. * Strong knowledge of workplace and state pensions. Permanent Job - Full-time fully office based role - Salford £52,000 - Free car parking * Advise on Defined Benefit and Defined Contribution schemes. * Produce reports, briefings and training materials. * Represent the organisation at meetings and conferences.
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They are looking for a Compliance Officer to join their team. Join a forward-thinking manufacturing organisation committed to safety, compliance, and environmental responsibility and who are dedicated to maintaining the highest standards across its operations. * Acting as a key point of contact for all compliance-related activity across the site. * Managing and maintaining the company's compliance frameworks and documentation. * Coordinating actions and ensuring follow-through on compliance-related improvements. * Proven experience in a compliance-focused role within a regulated or manufacturing environment. * Supportive leadership that values compliance, rigour, and continuous improvement. * Opportunities to develop professionally and broaden your compliance expertise. Your new company - Your new role * Supporting the delivery and upkeep of accreditations, certifications, and audit processes.
They are looking for a Compliance Officer to join their team. Join a forward-thinking manufacturing organisation committed to safety, compliance, and environmental responsibility and who are dedicated to maintaining the highest standards across its operations. * Acting as a key point of contact for all compliance-related activity across the site. * Managing and maintaining the company's compliance frameworks and documentation. * Coordinating actions and ensuring follow-through on compliance-related improvements. * Proven experience in a compliance-focused role within a regulated or manufacturing environment. * Supportive leadership that values compliance, rigour, and continuous improvement. * Opportunities to develop professionally and broaden your compliance expertise. Your new company - Your new role * Supporting the delivery and upkeep of accreditations, certifications, and audit processes.
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Working with the Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing's consumer standards across managing agents' properties. * Develop and maintain accurate systems that record compliance against the Regulator of Social Housing's consumer standards. * Taking a proactive approach to ensuring regulatory compliance in a social housing setting - Join us to play a leading role in ensuring safe, high quality housing for vulnerable people, where your expertise shapes standards, strengthens communities, and drives meaningful impact every day. This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and ...
Working with the Executive Team and Operations Team, you will be responsible for ensuring compliance with the Regulator of Social Housing's consumer standards across managing agents' properties. * Develop and maintain accurate systems that record compliance against the Regulator of Social Housing's consumer standards. * Taking a proactive approach to ensuring regulatory compliance in a social housing setting - Join us to play a leading role in ensuring safe, high quality housing for vulnerable people, where your expertise shapes standards, strengthens communities, and drives meaningful impact every day. This will include working closely with supported accommodation service managers, regularly visiting and assessing services in Greater Manchester, London and the North East, developing and maintaining systems for recording compliance, helping draft policies and ...
Recoveries Manager
Recoveries Manager
Aimee Willow Connex Limited
Spring Gardens, Manchester (M2), M2
From £40,000 to £45,000 per annum
They are looking for a proactive and organised individual to support their Head of Recoveries with administrative duties, case management and day to day operational tasks. * Keep accurate records of all recovery cases * Draft and send routine recovery emails or letters * Handle incoming emails, calls and letters relating to recovery matters * Highlight risks or opportunities to the Head of Recoveries * Experience with debt recovery, financial services or similar industry * Knowledge of legal debt recovery procedures (statutory demands, CCJs, insolvency) The business helps SMEs get the funding they need, quickly and flexibly. Over the years,they grown to offer a range of financial solutions to clients across all kinds of sectors. Role Purpose - Youll help keep everything running smoothly, from tracking cases and managing reminders to coordinating with colleagues and third parties, ensuring efficient ...
They are looking for a proactive and organised individual to support their Head of Recoveries with administrative duties, case management and day to day operational tasks. * Keep accurate records of all recovery cases * Draft and send routine recovery emails or letters * Handle incoming emails, calls and letters relating to recovery matters * Highlight risks or opportunities to the Head of Recoveries * Experience with debt recovery, financial services or similar industry * Knowledge of legal debt recovery procedures (statutory demands, CCJs, insolvency) The business helps SMEs get the funding they need, quickly and flexibly. Over the years,they grown to offer a range of financial solutions to clients across all kinds of sectors. Role Purpose - Youll help keep everything running smoothly, from tracking cases and managing reminders to coordinating with colleagues and third parties, ensuring efficient ...
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Commercial Account Handler - Worsley - Hybrid - A well-established brokerage in Worsley is continuing to grow its SME and mid-market book and now needs an additional Commercial Account Handler to support that growth. As the book continues to grow, there's genuine scope to step into a more senior handling role over time. Acturis experience is helpful, but strong commercial knowledge and confidence across classes matter more. * Exposure to multiple commercial classes * Clear progression into senior handling - You'll manage your own portfolio of clients, handling renewals, MTAs, and day-to-day servicing across multiple classes. Premiums typically sit between £2,000 and £25,000, offering variety without being overly complex. Mini fleet and property form a large part of the book, with exposure to areas such as cyber and D&O available if you're keen to broaden your knowledge.
Commercial Account Handler - Worsley - Hybrid - A well-established brokerage in Worsley is continuing to grow its SME and mid-market book and now needs an additional Commercial Account Handler to support that growth. As the book continues to grow, there's genuine scope to step into a more senior handling role over time. Acturis experience is helpful, but strong commercial knowledge and confidence across classes matter more. * Exposure to multiple commercial classes * Clear progression into senior handling - You'll manage your own portfolio of clients, handling renewals, MTAs, and day-to-day servicing across multiple classes. Premiums typically sit between £2,000 and £25,000, offering variety without being overly complex. Mini fleet and property form a large part of the book, with exposure to areas such as cyber and D&O available if you're keen to broaden your knowledge.
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Provider Operations Co-ordinator
Provider Operations Co-ordinator
Vitality Corporate Services Limited
Crown Royal Ind Park, Stockport (SK1), SK2
£Competitive + Bonus + Benefits
Team Provider Operations The Provider Operations Team supports Vitalitys Healthcare Providers and assists in the first contact resolution of their queries. * Reports to the Provider Operations Team Manager - This role involves a high level of technical expertise across all areas of the business and building positive relationships with Healthcare Providers. The role includes assisting the other provider teams with the implementation of the management strategy, effectively managing professional costs. * First point of contact for Healthcare Provider queries * Resolve Healthcare Provider queries or escalate appropriately * Act as point of contact for provider recognition and resolve related issues * Assist with registering new Healthcare Providers in line with criteria * Assist in producing newsletters, mailshots, and provider guides
Team Provider Operations The Provider Operations Team supports Vitalitys Healthcare Providers and assists in the first contact resolution of their queries. * Reports to the Provider Operations Team Manager - This role involves a high level of technical expertise across all areas of the business and building positive relationships with Healthcare Providers. The role includes assisting the other provider teams with the implementation of the management strategy, effectively managing professional costs. * First point of contact for Healthcare Provider queries * Resolve Healthcare Provider queries or escalate appropriately * Act as point of contact for provider recognition and resolve related issues * Assist with registering new Healthcare Providers in line with criteria * Assist in producing newsletters, mailshots, and provider guides
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Due to continued success, our client is looking to hire an experienced Claims Assessor. * Assessing and processing legal expenses insurance claims for ATE policies. * A full understanding of the claims handling process and principles of insurance. It's an exciting time to join them with lots of growth and new things in the pipeline. * Dealing with requests, enquiries and notifications from Solicitors. * Assessing risk and rating new ATE proposals. * Previous experience of dealing with insurance disputes. * Exceptional customer service skills with demonstrable experience. * A collaborative working environment. * Lots of opportunity to develop. * Hybrid working. * A chance to join a growing business. * Great holiday entitlement and lots of other benefits! If you have previous experience in a similar role and are looking for your next step, or a change in working environment, don't delay - apply today.
Due to continued success, our client is looking to hire an experienced Claims Assessor. * Assessing and processing legal expenses insurance claims for ATE policies. * A full understanding of the claims handling process and principles of insurance. It's an exciting time to join them with lots of growth and new things in the pipeline. * Dealing with requests, enquiries and notifications from Solicitors. * Assessing risk and rating new ATE proposals. * Previous experience of dealing with insurance disputes. * Exceptional customer service skills with demonstrable experience. * A collaborative working environment. * Lots of opportunity to develop. * Hybrid working. * A chance to join a growing business. * Great holiday entitlement and lots of other benefits! If you have previous experience in a similar role and are looking for your next step, or a change in working environment, don't delay - apply today.
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We are currently recruiting for an established Financial Services organising who are recruiting for a new Compliance Associate to join their established team. Working closely with advisors some of the key duties include auditing of new submission files, providing advisors with pre submission reports, monitoring compliance emails and more - The ideal candidate will hold CII level 4 (or level 3 in process of 4) and be able to work 3 days office based with fully rites to work in the UK without sponsorship. Please apple now for further details.
We are currently recruiting for an established Financial Services organising who are recruiting for a new Compliance Associate to join their established team. Working closely with advisors some of the key duties include auditing of new submission files, providing advisors with pre submission reports, monitoring compliance emails and more - The ideal candidate will hold CII level 4 (or level 3 in process of 4) and be able to work 3 days office based with fully rites to work in the UK without sponsorship. Please apple now for further details.
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Commercial Account Handler - Manchester - Hybrid - A well-established brokerage in Manchester is growing its SME and mid-market portfolio and looking for another Commercial Account Handler to join the team. * Work across a range of commercial classes * Experience in commercial account handling * Cross-class commercial knowledge * Clear progression into senior handling - Manage your own clients, not just process work. The role * Manage your own portfolio of SME and mid-market clients * Handle renewals, MTAs and day-to-day servicing * Deal with premiums typically between £2,000 and £25,000 * Gain exposure to areas like mini fleet, property, cyber and D&O - What they're looking for * Confidence managing your own client relationships * Acturis experience beneficial * Someone who values a collaborative, no-politics environment - What's on offer * Salary up to £45,000 * Hybrid working (1 day from home) * Ownership of your own client portfolio
Commercial Account Handler - Manchester - Hybrid - A well-established brokerage in Manchester is growing its SME and mid-market portfolio and looking for another Commercial Account Handler to join the team. * Work across a range of commercial classes * Experience in commercial account handling * Cross-class commercial knowledge * Clear progression into senior handling - Manage your own clients, not just process work. The role * Manage your own portfolio of SME and mid-market clients * Handle renewals, MTAs and day-to-day servicing * Deal with premiums typically between £2,000 and £25,000 * Gain exposure to areas like mini fleet, property, cyber and D&O - What they're looking for * Confidence managing your own client relationships * Acturis experience beneficial * Someone who values a collaborative, no-politics environment - What's on offer * Salary up to £45,000 * Hybrid working (1 day from home) * Ownership of your own client portfolio
FEATURED
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Claims Governance & Best Practice Manager
Claims Governance & Best Practice Manager
Gerrard White
Manchester, Greater Manchester, M4 3AQ
Unspecified
We are looking for an experienced and technically strong Claims Governance & Best Practice Manager to lead the governance framework across our claims function. This is a senior role with strategic influence, responsible for ensuring governance, documentation, and best practice across the claims organisation remain robust, compliant, and aligned to regulatory expectations. If you enjoy combining technical claims expertise, governance leadership and strategic thinking, this role offers the chance to shape best practice across a large and evolving claims function. * Lead governance of best practice materials, claims documentation and strategy documentation * Act as the senior authority on claims best practice Working closely with Claims Operations, Compliance, Risk, Audit and senior stakeholders, you will ensure governance standards are embedded across the ...
We are looking for an experienced and technically strong Claims Governance & Best Practice Manager to lead the governance framework across our claims function. This is a senior role with strategic influence, responsible for ensuring governance, documentation, and best practice across the claims organisation remain robust, compliant, and aligned to regulatory expectations. If you enjoy combining technical claims expertise, governance leadership and strategic thinking, this role offers the chance to shape best practice across a large and evolving claims function. * Lead governance of best practice materials, claims documentation and strategy documentation * Act as the senior authority on claims best practice Working closely with Claims Operations, Compliance, Risk, Audit and senior stakeholders, you will ensure governance standards are embedded across the ...
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Senior New Business Property & Casualty Underwriter
Senior New Business Property & Casualty Underwriter
IPS Group
Ancoats, Manchester (M1), M1 1RG
£50000 - £65000 per annum
IPS is working with a leading global insurer looking to appoint a Senior New Business Underwriter or an experienced Underwriter ready to step up to join their Manchester-based Property & Casualty team. Youll take ownership of developing and managing a quality pipeline of mid-market and mid-corporate opportunities, working closely with brokers to generate and convert profitable new business. The position includes leading larger new business cases, underwriting in line with the company's appetite/standards as well as acting as a key referral point within the team. Its an exciting time to join as the business continues to expand its mid-market proposition, offering real scope for progression. Manchester - Hybrid - Competitive Salary + Bonus & Benefits - This role focuses on driving mid-market growth and building strong broker relationships across the region.
IPS is working with a leading global insurer looking to appoint a Senior New Business Underwriter or an experienced Underwriter ready to step up to join their Manchester-based Property & Casualty team. Youll take ownership of developing and managing a quality pipeline of mid-market and mid-corporate opportunities, working closely with brokers to generate and convert profitable new business. The position includes leading larger new business cases, underwriting in line with the company's appetite/standards as well as acting as a key referral point within the team. Its an exciting time to join as the business continues to expand its mid-market proposition, offering real scope for progression. Manchester - Hybrid - Competitive Salary + Bonus & Benefits - This role focuses on driving mid-market growth and building strong broker relationships across the region.
Senior Industrial Disease Claims Handler IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team. In this role, you will manage your own caseload of complex industrial disease claims. We would love to hear from individuals who have a proven background in EL/PL claims, ideally with industrial disease experience and a good understanding of legal terminology. This is a fantastic opportunity for someone looking to progress within a specialist team handling complex and high-value claims. You will conduct policy investigations, make informed liability decisions, and identify recovery opportunities, ensuring claims are handled proactively to reduce litigation. This role offers the chance to be part of a growing, forward-thinking claims function ...
Senior Industrial Disease Claims Handler IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team. In this role, you will manage your own caseload of complex industrial disease claims. We would love to hear from individuals who have a proven background in EL/PL claims, ideally with industrial disease experience and a good understanding of legal terminology. This is a fantastic opportunity for someone looking to progress within a specialist team handling complex and high-value claims. You will conduct policy investigations, make informed liability decisions, and identify recovery opportunities, ensuring claims are handled proactively to reduce litigation. This role offers the chance to be part of a growing, forward-thinking claims function ...
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Onboarding Coordinator
Onboarding Coordinator
Bibby Financial Services
Stretford, Manchester (M32), M50 3YW
£27,000-34,000 per annum
You’ll work alongside Sales, Operations and Risk to make sure every onboarding journey is smooth, compliant, accurate and effortless. Because onboarding isn’t just admin, it’s the first real experience a client has with us, you’ll make sure it’s a great one. * Meeting Onboarding Service Level Agreements consistently £27-34K (dependant on experience) + performance bonus - Flexible Location (Manchester, Banbury, Leicester or Basingstoke) | Hybrid working - Looking for a role where you get a real buzz from paying out deals and helping new clients get off to the best possible start? That moment when a deal goes live, the paperwork’s perfect and the client transitions seamlessly from “yes” to fully onboarded. If that sounds satisfying, you’re going to love this. The role - You’ll sit at the heart of our Operations team, supporting new clients from agreement to go-live. What you’ll be doing
You’ll work alongside Sales, Operations and Risk to make sure every onboarding journey is smooth, compliant, accurate and effortless. Because onboarding isn’t just admin, it’s the first real experience a client has with us, you’ll make sure it’s a great one. * Meeting Onboarding Service Level Agreements consistently £27-34K (dependant on experience) + performance bonus - Flexible Location (Manchester, Banbury, Leicester or Basingstoke) | Hybrid working - Looking for a role where you get a real buzz from paying out deals and helping new clients get off to the best possible start? That moment when a deal goes live, the paperwork’s perfect and the client transitions seamlessly from “yes” to fully onboarded. If that sounds satisfying, you’re going to love this. The role - You’ll sit at the heart of our Operations team, supporting new clients from agreement to go-live. What you’ll be doing
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Insurance Sales Advisor
Insurance Sales Advisor
Avencia Consulting Services
Manchester (M1)
Up to £28000 per annum + commission & Exceptional Benefits
Join Markel as an Insurance Sales Advisor and help us deliver an outstanding new business and renewals service to customers across the UK. Ready to take your sales career further with a global leader! Here, you won't just sell insurance, you'll help give people the confidence to move forward and seize opportunities. * Handling inbound sales and service calls * Cross-selling relevant insurance products * Experience in sales, telesales, customer service or financial services - Experience in insurance is helpful, but not essential - your attitude, personality and drive are what really matter. * Travel insurance Manchester | Full-time, Permanent | Mon-Fri, 08:30-17.30 £28,000 + monthly bonus + exceptional benefits - Do you know how to turn warm leads into genuine results? Want a role where you're trusted, supported, rewarded and never cold calling?
Join Markel as an Insurance Sales Advisor and help us deliver an outstanding new business and renewals service to customers across the UK. Ready to take your sales career further with a global leader! Here, you won't just sell insurance, you'll help give people the confidence to move forward and seize opportunities. * Handling inbound sales and service calls * Cross-selling relevant insurance products * Experience in sales, telesales, customer service or financial services - Experience in insurance is helpful, but not essential - your attitude, personality and drive are what really matter. * Travel insurance Manchester | Full-time, Permanent | Mon-Fri, 08:30-17.30 £28,000 + monthly bonus + exceptional benefits - Do you know how to turn warm leads into genuine results? Want a role where you're trusted, supported, rewarded and never cold calling?
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Finance & Office Administrator An award-winning, multi-brand property group is seeking an experienced Finance & Office Administrator to join its growing team in Salford. With multiple industry awards received between 2022 and 2025, the organisation continues to scale and the Finance & Office Administrator role is central to maintaining financial control, compliance, and operational excellence. The Role: Finance & Office Administrator The Finance & Office Administrator will be responsible for supporting financial and contractual operations across multiple business entities within the group. The successful Finance & Office Administrator will ensure accurate financial records, compliant tenancy administration, effective arrears management, and well-documented systems that support sustainable growth. Key Responsibilities of the Finance & Office Administrator
Finance & Office Administrator An award-winning, multi-brand property group is seeking an experienced Finance & Office Administrator to join its growing team in Salford. With multiple industry awards received between 2022 and 2025, the organisation continues to scale and the Finance & Office Administrator role is central to maintaining financial control, compliance, and operational excellence. The Role: Finance & Office Administrator The Finance & Office Administrator will be responsible for supporting financial and contractual operations across multiple business entities within the group. The successful Finance & Office Administrator will ensure accurate financial records, compliant tenancy administration, effective arrears management, and well-documented systems that support sustainable growth. Key Responsibilities of the Finance & Office Administrator
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If youve also worked in the following roles, wed also like to hear from you: Compliance Officer, Governance Officer, Regulatory Affairs Officer, Environmental Compliance Officer, Risk Officer, Regulatory Compliance Officer, Risk & Compliance Officer, Health & Safety Compliance Officer, HSE Compliance Advisor, Safety, Health & Environmental Compliance Officer, SHE Officer, HSEQ Officer, HSE Coordinator - We have a fantastic new job opportunity for an HSE Compliance Officer who has a background in regulatory compliance, health and safety, and governance within a manufacturing or industrial environment. Working across departments, the HSE Compliance Officer will support compliance monitoring, internal audits, environmental initiatives, and regulatory reporting to ensure the organisation meets UK legislation and industry standards.
If youve also worked in the following roles, wed also like to hear from you: Compliance Officer, Governance Officer, Regulatory Affairs Officer, Environmental Compliance Officer, Risk Officer, Regulatory Compliance Officer, Risk & Compliance Officer, Health & Safety Compliance Officer, HSE Compliance Advisor, Safety, Health & Environmental Compliance Officer, SHE Officer, HSEQ Officer, HSE Coordinator - We have a fantastic new job opportunity for an HSE Compliance Officer who has a background in regulatory compliance, health and safety, and governance within a manufacturing or industrial environment. Working across departments, the HSE Compliance Officer will support compliance monitoring, internal audits, environmental initiatives, and regulatory reporting to ensure the organisation meets UK legislation and industry standards.
Resolutions Officer Complaints Handling - Bridge Recruitment is currently recruiting experienced Resolutions Officers on behalf of a large and well-established housing organisation to support their Customer Relations team with a backlog of complaint cases. This role focuses on investigating and resolving customer complaints, ensuring responses are clear, fair, and compliant with complaint handling policies and the Housing Ombudsman Complaint Handling Code. This is an excellent opportunity for someone with complaints handling experience, particularly within housing, public sector, or regulated environments. * Manage and investigate a caseload of customer complaint cases * Draft high-quality written responses, including formal complaint letters and emails * Apply complaint handling frameworks and policies when drafting responses
Resolutions Officer Complaints Handling - Bridge Recruitment is currently recruiting experienced Resolutions Officers on behalf of a large and well-established housing organisation to support their Customer Relations team with a backlog of complaint cases. This role focuses on investigating and resolving customer complaints, ensuring responses are clear, fair, and compliant with complaint handling policies and the Housing Ombudsman Complaint Handling Code. This is an excellent opportunity for someone with complaints handling experience, particularly within housing, public sector, or regulated environments. * Manage and investigate a caseload of customer complaint cases * Draft high-quality written responses, including formal complaint letters and emails * Apply complaint handling frameworks and policies when drafting responses
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Due to continued growth, were looking for Desk based Loss Adjuster to join our specialist team. As a Desk based Loss Adjuster, youll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? This is more than just a desk-based role its a chance to make a real difference to peoples lives when they need ...
Due to continued growth, were looking for Desk based Loss Adjuster to join our specialist team. As a Desk based Loss Adjuster, youll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? This is more than just a desk-based role its a chance to make a real difference to peoples lives when they need ...
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