You will fully utilise your Customer Service skills in this busy role, supporting customers in international markets, including the United States. This role offers an excellent opportunity to develop your professional skills within a structured, process-driven environment, supporting a highperforming team in delivering exceptional customer service. We are looking for someone who enjoys building customer relationships and loyalty by providing an outstanding, solution-oriented, professional and enhanced customer service experience. * Investigate and resolve any customer issues in the most efficient way possible, to ensure excellent service levels, escalating where needed. * Prior experience in customer service, ideally with both B2B and B2C clients. * Experience with customer service software, CRMs, and order tracking.
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