We're seeking an IT Administrator to provide first-line support, maintain core IT systems, and assist with a range of improvement projects for our client in Pencoed. * Experience with Microsoft 365 (Office, Teams, SharePoint) and 365 admin tools (Entra, Intune, Exchange, MDM). * Perform routine IT maintenance. * Maintain helpdesk tickets and report weekly KPIs to the Head of IT. * Assist with and drive IT projects and initiatives. * HND / degree in IT or related field is preferred. Salary: £27,000-£30,000 + excellent benefits - Contract: Full-time, permanent. Location: Due to location, candidates will need to have access to their own vehicle. Free parking on site. * Provide first-line / desktop support end users across the organisation. * Support cybersecurity processes including patching, backups, and antivirus. * Knowledge of Windows 11, Active Directory, GPO, iOS/Android.
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