Outsourced Settlements Analyst - Asset Mamagement Background T

Operational / Settlements Outsourcing Equities/Cash Analyst. Contract Ref SG1027
Asset Management / Private Banking. Background.

KEY OBJECTIVES OF THE ROLE:

To provide a superior level of customer service and manage through to effective resolution all free movement of stock and cash from client portfolios.
Effective management of day to day relationships with outsourced providers.

RESPONSIBILITIES:

TRANSACTION PROCESSING/SETTLEMENTS
Liaise with account administration, etc on related queries (platform, free moving transactions , etc) and resolve where appropriate and escalate when needed to the team.
Produce settlement reports for clients on a daily/weekly basis to hep compile effective MI.
Review and monitor settlement report and use data to provide timely settlements of transactions within client portfolios.
Review and ensure timely application of stock to client portfolios.
Monitor failed trades to asses outstanding transactions on client portfolios and prompt investigation in to potential settlement issues.
React to reconciliation discrepancies as advised and investigate and resolve breaks created.
Maintain status reports to ensure current information for client review relating ongoing transfer issues, failed trades, ad-hoc transaction issues.
Ensure all the above adheres to pre-agreed SLAs

CLIENT MANAGEMENT
Facilitiate an effective relationship with the client/ third party vendors to ensure the seamless settlement of security transactions both in to and out of client portfolios and client accounts.
React to client/third party queries to ensure timely response on outstanding client transactions and provide effective resolution/facilitation of issues.

TECHNICAL CAPABILITIES/SKILLS & EXPERIENCE REQUIRED FOR THE ROLE:
Ideally degree educated and IAQ qualified (or studying towards) with solid knowledge of global market securities processing.
Experience working within private Banking/Investment Management/Securities Processing or IWA markets coupled with knowledge of financial and accounting procedures relating to operational transactions.

Proficient IT skills including intermediate excel and databases.
Strong dedication to quality customer service
Excellent verbal and written communication skills
Exceptional interpersonal skills/team player
Ability to handle multiple tasks under pressure
Ability to work in a busy and changing environment.

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