Adjudicator / Case Officer - £23500 plus bonus

Adjudicator - Case Work - £23,500 plus bonus and benefits - Docklands

The Financial Ombudsman Service are currently recruiting for skilled individuals to join their case handling division based in London's Docklands.

You will be responsible for adjudicating on complex consumer investment complaints, analysing data and making impartial decisions on behalf of the consumer or product providing firm. Your aim will be to resolve cases in line with the current regulatory rules and regulations. In this role you will work to targets to achieve a minimum number of case resolutions per week. Excellent written and verbal communications skills are essential.

Ideally you will already possess good all round knowledge of reviewing consumer complaint cases and disputes both verbally and written or have a relevant degree such as Law, English, Business and Economics. Knowledge of the FSA and other appropriate regulatory bodies is advantageous. Our client is seeking candidates who have previous experience working within customer relations, legal compliance or an advisory role within an FSA-regulated retail environment or similar. Or from candidates who have worked within fund management or at stockbrokers with I.M.C (Investment Management Certificate), C.F.A (Chartered Financial Analyst), or the SII (Securities & Investment Institute) Certificate.

£23,500 plus bonus and benefits
Only shortlisted candidates will be contacted.

Adecco are an equal opportunities employer
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